FAQs
How can I buy a Gotonomi terminal?
Please use our website contact form to request a quote. We’ll respond promptly with all the necessary details.
What is satcoms?
Satcom (satellite communications) refers to the transmission of data using satellite technology, allowing connectivity beyond traditional line-of-sight methods. Gotonomi terminals use L-band Satcom, known for reliability and reduced susceptibility to weather-related disruptions. The Gotonomi terminals provide up to 200kbps upload and 200kbps download simultaneously.
Which network do Gotonomi terminals operate on?
Gotonomi terminals use L-band network from Viasat. This is called the Viasat Velaris service, using the same Viasat network used for aviation safety communications. Viasat has a fleet of six L-band satellites offering resilient global coverage, with a further three I-8 satellites set to launch in the coming years.
Why might I need satcoms for my drone?
Satellite communications enable drones to operate safely beyond visual line of sight (BVLOS) by providing reliable connectivity in remote areas where traditional networks, such as cellular or radio links, aren’t available or practical. Using satcom ensures uninterrupted control, telemetry, and data transfer, including video streaming, over very long distances, even in challenging environments or extreme weather conditions. This capability is essential for missions involving surveillance, inspections, environmental monitoring, search and rescue, and other critical operations requiring continuous connectivity.
What’s included in the airtime plan?
There are four airtime plans available, providing inclusive monthly data allowances of 175 MB, 500 MB, 1 GBB, or 2.5 GB. Each plan has a 12-month minimum commitment.
How is airtime billed?
Gotonomi offers UAV-specific airtime plans via Viasat. Each plan includes a monthly data allowance, with any usage above the allowance invoiced monthly.
Will the Gotonomi terminal stream video?
Yes, the terminal supports video streaming with up to 200 kbps bandwidth. Our multilink terminal comes pre-installed with software from our partner, Videosoft, enabling an integrated streaming solution. Please contact us for further details.
How secure is the Gotonomi terminal?
TThe Gotonomi terminals and Inmarsat network are designed to provide secure communications. Data is encrypted on-air to 3GPP standards and once on the ground it travels through dedicated network infrastructure to our network partner. From here VPN, MPLS or Direct Connect connections are available to connect to your network infrastructure.
The terminal has undergone a security assessment and penetration test by an external company.
Where can I get support?
First-line 24/7 support is provided by our partner, Galaxy 1, ensuring global coverage around the clock. Gotonomi also has a dedicated UK-based support team offering comprehensive product and integration support. If you have a support enquiry, please complete our contact form.
What geographical coverage does Gotonomi provide?
Gotonomi terminals offer global satellite coverage down to 20° elevation, . Please refer to our coverage map for precise details.
Gotonomi is working with Inmarsat to launch an additional capability which provides coverage to 5° elevation. Please contact us for more information.
Which antennas can I use with a Gotonomi terminal?
Our terminals are designed to work with the Gotonomi 200A Omni antenna, which is type-approved and IP67 rated. For certain airframes, the Cobham LGA-3000 antenna may also be suitable. Please contact us if you have questions regarding other antennas.
What’s the difference between Gotonomi’s UAV satcom terminals?
The V200 terminal is our self-contained, turnkey solution offering out-of-the-box satellite connectivity and simplified installation. It includes an integrated antenna.
The Velaris module, paired with the 200A Omni antenna, provides an optimal low-SWaP solution, ideal for integrated installations protected within your airframe.
The Multilink terminal offers the benefits of the Velaris module plus LTE connectivity and onboard edge computing capability, allowing further reductions in overall system SWaP, especially with integrated video compression software.
Does Gotonomi work with ArduPilot?
Yes, Gotonomi terminals are compatible with ArduPilot. For detailed setup instructions, please see our ArduPilot integration guide.
Can Gotonomi be used on copters and fixed-wing drones?
Yes, Gotonomi terminals have been successfully tested with various drone types, including quadcopters, fixed-wing UAVs, helicopters, and eVTOL platforms.
Is the Gotonomi terminal CE marked?
Yes, all Gotonomi terminals carry CE marking.
Is the Gotonomi terminal type-approved?
Yes – the Gotonomi terminals are all type approved for use on the Viasat network, passing a stringent set of network tests.
Can I use Gotonomi in my country?
Gotonomi terminals are certified for use in multiple countries and regions, including CE territories.
FCC, ISEDC and ACMA applications are in process for US, Canada and Australia respectively.
This list will be updated as additional market-entry activities are completed in different geographies, including Brazil, India and Southeast Asia.
Please contact us directly to confirm your country’s certification status.
Do I need an additional heatsink?
Most use cases will required an additional heat sink to be fitted to the module. Please refer to our installation guide for detailed information.
What’s the voltage range?
Gotonomi terminals require an 18–36 V DC power supply. Power consumption is approximately 20 watts at maximum data rates, with peak loads of up to 40 watts.
Where can I find the instruction manual?
User manuals and installation guides are available through our dedicated support website.